Terms and
Conditions
Effective Date: 07/01/2026
Latest Update: 07/01/2026
Welcome to Get Nailed. These Terms and Conditions (“Terms”) govern your access to and use of the Get Nailed website located at www.getnailedlondon.co.uk and all related services (collectively, the “Site”), including booking appointments, the ecommerce shop, user accounts, contact forms, and any other features offered.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.
1. Definitions
In these Terms:
“We,” “Us,” “Our” refers to Get Nailed.
“You” means any visitor, customer, or registered user of the Site.
“Services” refers to all functionalities provided on the Site, including appointment booking, shop features, account creation, and contact forms.
2. Acceptance of Terms
By using the Site, you represent that you are at least 18 years old or have legal consent from a parent or guardian to use the Site. You agree that your use of the Site is subject to these Terms and all applicable laws and regulations.
3. Modifications to Terms
We may revise these Terms at any time. The updated Terms will be effective when posted on the Site. Your continued use of the Site after changes indicates your acceptance of the revised Terms.
4. User Accounts
If you create an account on the Site:
You are responsible for maintaining the security of your account and password.
You agree not to allow others to access your account.
You must notify us immediately if you suspect any unauthorized access.
We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk.
5. Booking Appointments & Deposits
5.1 Booking Appointments & Deposits
All appointments booked through our website or approved booking platforms are subject to availability.
Certain services may require a deposit to secure the booking.
Deposit amounts and terms are clearly displayed at the time of booking.
Deposits are taken to reserve your appointment time and cover preparation and staff allocation.
By completing a booking, you agree to the deposit terms outlined at checkout.
5.2 Deposits, Cancellations & No-Shows
Appointments may be cancelled or rescheduled up to 12 hours before the scheduled appointment time.
Deposits are non-refundable unless otherwise stated.
Where at least 12 hours’ notice is provided, deposits may be transferred to a future appointment at our discretion.
Cancellations or rescheduling requests made less than 12 hours before the appointment, late arrivals, or failure to attend an appointment (no-shows) will result in the deposit being forfeited.
Repeated no-shows may require full prepayment for future bookings or refusal of service.
5.3 Payments
Full payment (or remaining balance) is due at the time of your appointment unless otherwise stated.
All payments are processed securely via approved third-party payment providers.
We do not store full card details on our systems.
5.4 Refunds
Refunds for services already provided are not available.
Product refunds (if applicable) are subject to our Returns Policy.
Any approved refunds will be issued to the original payment method.
6. Ecommerce Shop
6.1 Orders and Payments
All orders are subject to acceptance and availability.
Prices, products, and services are subject to change without notice.
You agree to pay all charges at the prices in effect when the charges are incurred.
6.2 Shipping, Delivery & Returns
Details on shipping, delivery, returns, and refunds are governed by our Shop Policies (available on the Site).
Responsibility for products passes to you once delivery has been confirmed.
7. Acceptable Use
You agree not to use the Site to:
Upload, post, or transmit unlawful, harmful, or offensive content.
Attempt to gain unauthorized access to any portion of the Site.
Interfere with the Site’s functionality or security.
8. Intellectual Property
All content on the Site (text, graphics, logos, images, software) is owned or licensed by Us. You may not reproduce, distribute, modify, or create derivative works without our written permission.
9. Third-Party Links and Services
The Site may contain links to third-party services. These are provided for convenience only; we do not control or endorse the content of these third-party sites and are not responsible for them.
10. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Privacy Policy [link]
11. Disclaimers & Limitation of Liability
The Site and all content and services are provided “as is” and “as available.” To the maximum extent permitted by law:
We disclaim all warranties (express, implied, statutory).
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of England & Wales. Any disputes will be resolved in the courts of that jurisdiction.
13. Termination
We may terminate or suspend your access to the Site at any time, with or without cause or notice, including if you violate these Terms.
14. Contact Information
If you have questions about these Terms, please contact us at:
📧 info@getnailedlondon.co.uk
📞 07415 204 410
📍 228 Regents Park Road, London, N3 3HP
15. Events Outside Our Control
We are not liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to illness, staff emergencies, extreme weather, technical failures, or circumstances affecting safety.
This protects you if:
Staff are ill
Systems go down
Salon must close unexpectedly